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Sales Representative or After Sales is not responding to me. What should I do?

1. It may be because of the anti-spam mail system to play a role, the mail block or sent to spam, please take the initiative to send a feedback.

2.If they has not responded within a reasonable time frame and if your query concerning to an order, you can:

a. Contact service@justway.com for feedback.

b. Open a dispute

If you’re not satisfied with an order or it has not arrived, you can apply for a refund by opening a dispute. Please make sure you do this within the Buyer Protection period.

Click here to open a dispute.

Please click the Chat Now button (at the bottom of this page) to chat with our Customer Service Team.

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This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

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