How can we help?

Help Center Checking Orders

How do I confirm delivery once I have received my order?

If your order has been successfully delivered and you are satisfied with the item(s), please follow the below steps to confirm delivery:

Step 1: Sign into Delivery and locate your order

Step 2: Click Confirm Order Received

Or: View Detail Click Confirm Received

Step 4: Click Confirm and the order will be completed

Note:

If your order is not delivered on time and service/sales representative has confirmed shipment, please contact service/sales representative for the details.

You can open a dispute for a refund if:

The items are not as described
The order does not arrive within the stated delivery time

Related articles

Comments (0)

This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

Upload a photo: You can only upload 1 files in total. Each file cannot exceed 2MB. Supports JPG, JPEG, GIF, PNG, BMP

0 / 10000

Back

Self Service

Cookie Preferences

Cookies are small files which, when placed on your device, enable us to provide certain features and functionality of Justway websites and online services to you. We use the following types of cookies on our websites. You have the ability to accept or decline cookies as you prefer. View Cookies Policy for full details.

Required Cookies

Always active

These cookies are necessary to enable the basic features of this site to function, such as providing secure log-in and related services core functionality. Without them, the site could not operate, so they cannot be disabled.

Functional Cookies

Yes No

Cookies that help us remember your preferences and settings in order to improve your experience when interacting with our sites and services.

Advertising Cookies

Yes No

Our third-party service providers and Our business partners may use advertising cookies to collect data about your online activities and your browsing habits on their websites. Thanks to the data collected by these cookies, they can offer you relevant advertising tailored to your preferences and interests.